Privacy policy
PPM Maintenance Tracker. Last updated 11 October 2026.
Who is responsible
Bartosz Milewski is the data controller for the personal data described here. The seller is Bartosz Milewski, trading as Maintenance Tracker, 6 Braid Street, Flat 16, Glasgow, G4 9YA, United Kingdom. Email: [email protected].
Your data stays on your PCs
PPM Maintenance Tracker runs on your own PCs. Your maintenance data (sites, zones, tasks, sign-offs, defects, photos, work orders, spare parts and users) is stored only on the PC that holds your site, and in the backups you choose. We do not receive it and cannot see it.
Buying a licence
Paddle.com Market Limited, the merchant of record, takes your payment. We receive the email address you bought with and the order details, to send your licence key, to send it again if you lose it, and to answer questions about your order. We keep them for as long as the licence can be used, and as long as the law requires for sales records.
Licence activation
To activate a licence, the app sends us the licence key and email you type, and three hashes of the host PC's hardware (not the hardware details themselves), so the licence works on that PC. We keep these to manage your licence and to help you move it to another PC.
No tracking
The app sends nothing else to us, apart from a problem report you choose to send (below): no usage tracking, no advertising and no analytics.
Problem reports
If the app hits an error it can offer to prepare a problem report. Nothing is sent unless you choose to send it, and you can see exactly what it contains first. Reports leave out passwords, PINs, licence keys and certificates, sign-in tokens, your database, and the names of your zones, tasks and people.
When you press Send, the report goes to us over HTTPS, and only then. It holds the report you saw, what you typed about what you were doing, the app and server versions, and the email address you typed for a reply, if any. Our service emails it to our support mailbox and does not keep it. It keeps one log line (a reference, the time, the versions and the size) and, for 24 hours, a scrambled form of your internet address to stop the service being flooded. We keep the email to help with your problem. If the report cannot be sent this way, the app opens an email in your own mail app instead, and you choose whether to send it.
Email features (reports and low-stock alerts) send mail through your own mail server, to the addresses you enter. We are not involved. Your mail server password is stored encrypted on the host PC.
Your rights
You can ask to see, correct or delete the personal data we hold about you, or object to how we use it, by emailing [email protected]. You can also complain to the Information Commissioner's Office (ico.org.uk).
Contact
Questions about this policy or your data: Bartosz Milewski, trading as Maintenance Tracker, 6 Braid Street, Flat 16, Glasgow, G4 9YA, United Kingdom. Email: [email protected].